FAQ
Here, you’ll find answers to your questions about registration, scheduling, accommodations, and networking. If you need more help, just reach out—we’re here to assist!
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Which hotels are available for me to book my accommodations?
We have arranged special hotel room rates at several hotels within walking distance of the Rogers Centre Ottawa. The special hotel room rates are available until March 15th 2025, and it’s on a first come, first serve basis. Please book your hotel on the CNA2025 Venue and Accommodation webpage.
Are travel costs and hotel accommodations included in the registration fee?
Hotel accommodation and travel costs are not included in the registration fee. Delegates are responsible for their own accommodations and travel costs. Please check the conference CNA2025 Venue and Accommodation webpage for hotel information and booking details.
How do I communicate accessibility needs to Rogers Centre Ottawa’s management?
Upon request, Rogers Centre Ottawa will provide or arrange for the provision of accessible formats and communications support for persons with disabilities.
Please get in touch with them at info@rogers-centre.com or call 613-688-8209.
What types of special accessibility services are available at the Rogers Centre Ottawa?
The Rogers Centre Ottawa is designed to meet the building codes, standards, and accessibility requirements. The Rogers Centre Ottawa is equipped with the following:
- Accessible stalls and individual/family stalls are located on all meeting levels.
- Ramps that have a slope of at least 1:13 (one foot (30 cm) in height needs 13 feet (396 cm) of distance for the incline).
- Tactile and braille signage is available throughout the facility to identify all rooms, including meeting rooms.
- All entrances are accessible and contain Automatic door openers.
- Accessible interior parking on P1 and P2, with an entrance to the Rogers Centre Ottawa.
- Guards are installed under escalators, stairs, and ramps for added protection.
- For more information on Rogers Centre Ottawa’s building accessibility features, please visit their website.
Will alcoholic beverages be served during networking events?
Alcoholic beverages will be available during the Opening Reception.
How can I download the CNA2025 Conference App?
You can download the CNA2025 Conference App here.
Which devices can the app be viewed?
The CNA2025 Conference App works on both iOS and Android devices.
Is there going to be a CNA2025 Conference and Trade Show app?
Yes, there will be a Conference app available for download before the Conference. You will find the agenda, information about our sponsors and exhibitors on this app, and much more. During the Conference, you will be able to access speaker information and other additional features.
What is the sponsorship and exhibition onboarding deadline?
All sponsors and exhibitors must submit their complete payments and send their collateral requirements to be fully integrated into the Conference by January 31, 2025.
How many exhibitor staff passes do we get with our booth?
The number of exhibitor staff passes depends on the level and type of sponsorship your company opts for. For more information, please download the CNA2025 Sponsorship and Exhibitor Package. If you have any questions, you can email our Events team at conference@cna.ca.
Can I share my booth with another company?
No, each booth is assigned to only one company.
What is the square footage of one booth at the CNA2025 Trade Show?
One booth measures ten by ten feet.
How many exhibitor booths are available at the CNA2025 Trade Show?
There are 86 exhibitor booths, with 8 booths in the Parliamentary Foyer and 78 booths in Canada Hall 2. Please visit our Trade Show webpage to learn more about the different companies and organizations participating as exhibitors.
How can my company apply for a booth space at CNA2025?
We have ample space and opportunities for exhibitors. If your organization or company is interested in participating in the CNA2025 Trade Show, please contact our Events team at conference@cna.ca for more details.
Who will be exhibiting at the Trade Show?
The Trade Show will feature 80+ exhibitors showcasing their organizations. For a complete list of exhibitors, please refer to our online listing or floor plan for contact details and company descriptions.
Where is the CNA2025 Trade Show located?
The Trade Show will be at Rogers Centre Ottawa, 2nd floor at the Parliamentary Foyer and Canada Hall 2.
How do I become a sponsor or an exhibitor?
To become a sponsor or exhibitor, please visit our Sponsorship page and download a copy of the CNA2025 Sponsorship Package. For more information, feel free to contact our Events team at conference@cna.ca.
Will the CNA share post-conference recordings of the panels and speakers?
Yes. Once it is posted, you can view past conference recordings here.
What if I have a food allergy?
If you have a food allergy, please include this information in your registration. We can accommodate food allergy requests up to one week before the Conference. After that, we cannot guarantee that food allergies will be accommodated. Please note that we cannot guarantee that no cross-contamination has taken place in the special preparation of an allergy-free alternate meal. We ask that delegates also be responsible for managing their own preferences and intolerances.
What meals are included with the Conference registration?
Full conference registration includes breakfast, lunch, and the banquet dinner on April 16, as well as breakfast and lunch on April 17.
I’ve explored the CNA2025 conference site, but I still have some questions – can I talk to someone?
Please reach out to our Events team at conference@cna.ca with any questions, and we’ll do our best to assist.
How do I book a private meeting space/ lounge?
There are seven (7) private meeting rooms available for this event. Each room can fit up to a maximum of 10 people and includes a power outlet.
To reserve a meeting room and for information on the fees, please email our Events team at conference@cna.ca. Reservations are on a first-come, first-served basis.
What is the dress code at these events?
The dress code at CNA2025 is business casual for all participants. Meeting rooms can get chilly, so we recommend layers for your comfort.
Does the Conference have on-demand or live-streaming viewing available?
No. Only in-person participation is available for this event.
Is there Wi-Fi available?
Yes, we understand the importance of staying connected. Free Wi-Fi will be available throughout the event, ensuring you can stay in touch and access important information.
What language will the Conference be presented in?
The Conference will be in English.
Where and when can I get my CNA2025 badge?
You will be able to pick up your badge on-site at the registration desk on the day of the event. You will need to present a government-issued ID to prove your identity, and the CNA staff will print your badges.
Your badge is your ‘ticket’ to all conference activities (sessions, exhibitions, meals, and receptions). It must be worn at all times and is not transferable. Please ensure you have it with you at all times during the event.
Is there parking available at Rogers Centre Ottawa?
The parking nearest to Rogers Centre Ottawa is a 2-storey underground facility providing 730 spaces. It features three entrances located on Daly Avenue and Nicholas Street South. The three exits are located on Nicholas Street South. Entry points to both the Rogers Centre Ottawa and the Rideau Centre shopping complex are located on both levels on the north and west walls. There are four handicapped spaces per level located on the north wall near the Rideau Centre entrances.
Payment Options:
- Parking meter
- QR code on parking lot signs
- hangTag mobile app
Your payment is linked to your license plate number—there is no need to display proof of payment on your dashboard. Failure to pay for parking will result in a $98 fine. Ensure you pay in the area where your vehicle is registered to avoid penalties.
For more information about parking spaces at the Rogers Centre Ottawa, please visit this link.
Who attends CNA’s Annual Conference and Trade Show?
The conference draws a diverse crowd of industry professionals, policymakers, regulators, scientists, and academia within the nuclear energy sector. With the event moving to the Rogers Centre Ottawa, an increase in the number of participants is expected.
What is included in my registration fee?
Your full conference registration entitles you to a comprehensive package, including access to all plenaries and sessions, admission to the Trade Show, participant materials, and more. We’ve designed this package to ensure you get the most out of your CNA2025 experience.
Full conference registration entitles delegates to the following:
- Access to all plenaries and sessions (except for the pre-conference Seminars, which are an additional charge)
- Admission to the Trade Show
- Admission to the Bruce Power Supplier Forum
- All participant materials
- Opening Reception and Trade Show Reception
- Conference breakfasts, lunches and breaks
- Access to the Conference and Trade Show mobile app
Registration to the Bruce Power Suppliers Forum only entitles registrants to:
- Access to the Bruce Power Suppliers Forum (Tuesday, April 15, 2025, time to be confirmed)
- Admission to the Trade Show on Tuesday, April 15, 2025, only
- Opening Reception on Tuesday, April 15, 2025
What is the cancellation/refund policy for CNA2025 registration(s)?
Things happen, we understand. If you need to cancel your registration, email our Events team at conference@cna.ca.
You can get a full refund on your pass until April 1, 2025, at 11:59 pm ET. After April 1, 2025, we will only provide a partial refund if you request a refund within 24 hours of purchase before April 15, 2025. No refunds will be issued after April 15, 2025. This policy is in place to ensure the smooth planning and execution of the event.
Will I receive a receipted invoice for registration?
Yes, when you register and pay the registration fee, a confirmation email will automatically be sent to the delegate’s email address as provided on the registration form. Your confirmation email will include an attached PDF receipt.
If I am unable to attend the event, can someone substitute for me, or could I receive a credit for a future event?
No, unfortunately, registrations are not transferable. Please see our cancellation and refund policy here.
I am with the media. Are complimentary media passes available?
If you are part of an accredited media outlet or a content creator, please email our Communications team at communications@cna.ca to request a complimentary pass to CNA2025.
Is there single-day registration available for a multi-day event?
No, you will need to register for the entire event.
After completing the registration, will I receive an email confirmation?
Yes. If you are still waiting to receive your email confirmation within 24 hours, please check your email spam folder before contacting our Events team at conference@cna.ca.
How do I pay for the registration?
You can pay using a credit card, or check.
Can I register in person at the event?
No, all registrations are conveniently done online. We encourage everyone to register early to receive the early bird rate, ensuring a smooth and hassle-free experience.
Are there group discounts available if we have more than one person who wants to register for an event?
You can register as a group, with a maximum of 10 people, but please note that no group discount is available.
I have registered, but my company membership discount has yet to be applied. What should I do?
Please contact our Events team at conference@cna.ca for assistance.
Does my company or myself have to be a member to register for an event?
Membership is optional for event registration. However, there is a special discount rate for members for most CNA events.
How do I register and use my company/organization’s membership for CNA2025?
For the member fee to apply, the registrant’s organization must be a member of CNA at the time of the Conference. If the organization’s membership has lapsed (i.e. membership payment has yet to be received by the CNA before the start of the Conference), the registrant will need to pay the difference on-site before credentials will be issued.
How much does it cost to register for CNA2025?
The pricing for registration varies based on individual circumstances. Please check our website for specific pricing for members and non-members. CNA offers special discounted pricing for our members.
Is there a deadline for registration?
The deadline for early bird registration is January 31, 2025. Standard registration will remain open until April 15, 2025, or until we reach capacity.
What are the registration fees, and are there any discounts available?
Early bird registration ends on January 31, 2025. Discounts are available for students and groups of five or more attendees. Please visit our registration page to know about the different rates.
Can I register on-site, or is pre-registration required?
While we highly encourage pre-registration to ensure your spot, we will accept on-site registrations based on availability. If you decide to register on-site, please arrive early to allow time for the process and to secure your access to sessions.
How do I register for the conference?
To register, visit here and fill out the online form with your details. You can pay using credit cards, PayPal, or bank transfers. After registering, you’ll receive a confirmation email with all the important info. If you have any questions, our support team is ready to help. Register early to secure your spot and take advantage of discounts!
